Originally Published in Forbes Expert Panel® - 06/10/2024
While leaders at all levels need effective communication skills to succeed, the required interpersonal competencies can vary significantly between the C-suite and middle management. Generally speaking, lower-level managers are often more involved in direct, task-specific interactions with employees, whereas executives need to master broader, more strategic communications that stand to influence the entire organizational culture.
Here, Forbes Coaches Council members dive into more detail regarding the distinct interpersonal and comms skills that managers need to hone if they hope to move into a senior executive role. Read on to learn how to communicate effectively with various stakeholders as the challenges and responsibilities unique to these respective roles increase and evolve.
Quieting Internal Noise
Executives need to have heightened skills in drawing out the wisdom of the overlooked—in particular, they must know themselves deeply to reduce distracting internal noise when trying to tap into the experience and collective strength of others. Managers, since Covid, have had to increase their ability to listen with empathy while maintaining boundaries and keeping their team focused on the work. - Charlie White, Move Mountains
